Case overview
3AK Chemie, a chemical manufacturing company, approached us with a critical security issue on their WordPress website. Their site had been compromised by a hacker, resulting in unwanted redirects that were harming their brand reputation and causing potential business loss. Our objective was to thoroughly clean the website, enhance its security infrastructure, and implement ongoing monitoring to prevent future attacks.
The Brief
The client’s primary goal was to remove the malicious redirects installed by the hacker and fortify the site against similar attacks in the future. They needed a secure, reliable solution that would restore customer trust and prevent business disruption.
Our Approach
- Malware Removal: We started by conducting a comprehensive scan of the website to identify all instances of malicious code and unauthorized files. Once identified, we removed the malware and restored the site to its clean state.
- Security Tools and Firewall Installation: We installed advanced security plugins tailored for WordPress to bolster the site’s defenses. A firewall was configured to filter out suspicious traffic and prevent future infiltration.
- Daily Tracking and Monitoring: To ensure ongoing protection, we set up daily monitoring and alerts for unusual activity, enabling rapid response to potential threats.
- User Access Review: We reviewed and restricted user access, implementing strong password policies and two-factor authentication for added security.
The Results
- Swift Website Restoration: Within 24 hours, we successfully removed all malicious redirects, restoring 3AK Chemie’s website to its secure, functional state.
- Significant Security Improvement: Post-cleanup, we implemented advanced security measures, resulting in a 95% reduction in unauthorized login attempts and blocking an average of 120 malicious access attempts per month.
- Increased Customer Engagement: With the website fully restored and secure, 3AK Chemie saw a 35% increase in user engagement and a 15% reduction in bounce rate within the first month.
- Ongoing Protection and Monitoring: Our team set up 24/7 monitoring with weekly reports. In the initial month, 3 potential threats were identified and mitigated, ensuring uninterrupted site functionality and client peace of mind.
- Enhanced Client Confidence: Our efforts led to 100% client satisfaction, with 3AK Chemie expressing confidence in their site’s security and a noticeable improvement in customer trust and feedback.
